Protecting Students' Consumer Rights
This course will enable you to comply with consumer protection law and meet the standards defined by the Competition & Markets Authority (CMA).
Description
It can be quite easily forgotten, but Students have Consumer Rights. Universities and Higher Education providers still need to abide by consumer rights law. This course enables staff to comply with consumer rights law and meet the standards defined by the Competition & Markets Authority (CMA).
This course has been designed to provide universities and other higher education (HE) providers with a highly flexible and cost-effective means of deploying essential consumer protection training. The course explores what consumer protection means in a higher education context, why it's important, and the do's and don'ts for staying on the right side of the law.
This course will enable you to comply with consumer protection law and meet the standards defined by the Competition & Markets Authority (CMA).
Features
- Understand what consumer rights are.
- Know why consumers need protection.
- Know what the main consumer rights laws say.
- Understand the potential penalties for non compliance.
- Understand how this affects employees day to day job roles