Having Difficult Conversations (Law)
30 minutes
Full course
Law
This course focuses on using verbal and non-verbal communication skills to manage difficult conversations.
Description
In our working lives, we will all need to have difficult conversations sometimes. These may require using a range of communication skills, including verbal and non-verbal cues. This course focuses on verbal and non-verbal communication skills, using the scenario of a manager meeting with an employee to discuss a performance issue.
Features
- Learn to employ a range of communication skills to manage difficult conversations more effectively
- Recognise when a difficult conversation may be necessary
- Discover how to prepare effectively for difficult conversations
- Learn to employ a range of verbal communication skills
- Discover how to employ a range of non-verbal communication skills
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This is a trial version of the VinciWorks course Anti-Bribery Fundamentals. This course can be fully adapted to suit your industry and location. Custom content can be easily added.
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Reviews
Spending time looking for parcel around the neighbourhood is a thing of the past. That’s a promise.
Spending time looking for parcel around the neighbourhood is a thing of the past. That’s a promise.
Spending time looking for parcel around the neighbourhood is a thing of the past. That’s a promise.
Spending time looking for parcel around the neighbourhood is a thing of the past. That’s a promise.
Spending time looking for parcel around the neighbourhood is a thing of the past. That’s a promise.
