Effective Questioning
5 minutes
Take 5
All industries
At the end of this course, you should be able to recognise the difference between various types of questions.
Description
Effective questioning affects every area of a business. Whether that be sales, customer services or the accounts department. Ensuring your workforce can ask question effectively can improve workplace harmony, increase quality control of your product/service and lead to a better all round experience for your customers and employees.
Effective questioning skills are an essential part of communication. Being able to ask questions effectively is particularly relevant for customer service personnel, other front-line workers, managers, and team leaders. At the end of this course, you should be able to recognise the difference between various types of questions.
Features
- Understand your current level of knowledge around effective questioning skills.
- Know why questioning skills are important.
- Understand questioning types.
- Understand when to use specific questioning types.
- Understand effective questioning best practices.
SIGN UP FOR FREE-TRIAL
This is a trial version of the VinciWorks course Anti-Bribery Fundamentals. This course can be fully adapted to suit your industry and location. Custom content can be easily added.
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Reviews
Spending time looking for parcel around the neighbourhood is a thing of the past. That’s a promise.
Spending time looking for parcel around the neighbourhood is a thing of the past. That’s a promise.
Spending time looking for parcel around the neighbourhood is a thing of the past. That’s a promise.
Spending time looking for parcel around the neighbourhood is a thing of the past. That’s a promise.
Spending time looking for parcel around the neighbourhood is a thing of the past. That’s a promise.
