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Being an Active Listener

5 minutes Take 5 All industries

n this course, listening techniques are grouped into three core skill areas – Attention, Acknowledgement, and Affirmation.

Description

Being an active listener involves using techniques and skills to improve communication, productivity, and build better relationships. In this course, these techniques are grouped into three core skill areas – Attention, Acknowledgement, and Affirmation. You will practice these skills in a customer focussed scenario.

Features

  • Techniques you will need to be an active listener

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This is a trial version of the VinciWorks course Anti-Bribery Fundamentals. This course can be fully adapted to suit your industry and location. Custom content can be easily added.

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Reviews

Spending time looking for parcel around the neighbourhood is a thing of the past. That’s a promise.

Spending time looking for parcel around the neighbourhood is a thing of the past. That’s a promise.

Spending time looking for parcel around the neighbourhood is a thing of the past. That’s a promise.

Spending time looking for parcel around the neighbourhood is a thing of the past. That’s a promise.

Spending time looking for parcel around the neighbourhood is a thing of the past. That’s a promise.