Conflict Resolution
50 minutes
Full course
All industries
This course will help you learn to manage and prevent conflict at work.
Description
Unresolved conflict is a major driver of work-related stress. Conflict can result in negative feelings and behaviours that can significantly affect individuals, teams and organisations. Although steps should be taken to prevent conflict from arising, it is possible to turn conflict into something positive if it is well-managed and resolved to everyone's satisfaction. Conflict can challenge assumptions and increase cooperation and innovation in the long term.
Features
- What conflict is, the different stages of conflict, and what causes conflict.
- What emotional intelligence is.
- Different techniques to help you reflect on conflict and manage your emotions.
SIGN UP FOR FREE-TRIAL
This is a trial version of the VinciWorks course Anti-Bribery Fundamentals. This course can be fully adapted to suit your industry and location. Custom content can be easily added.
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Reviews
Spending time looking for parcel around the neighbourhood is a thing of the past. That’s a promise.
Spending time looking for parcel around the neighbourhood is a thing of the past. That’s a promise.
Spending time looking for parcel around the neighbourhood is a thing of the past. That’s a promise.
Spending time looking for parcel around the neighbourhood is a thing of the past. That’s a promise.
Spending time looking for parcel around the neighbourhood is a thing of the past. That’s a promise.
