Influencing People (Higher Education)
Description
We spend a lot more time trying to influence other people than we might realise. From our earliest years at home and at school, we grow up learning how to influence our friends and family and we learn - often the hard way - what works and what doesn't. Being able to persuade and influence people is a key skill for everyone, but it's particularly important for leaders who need to communicate a particular vision and get people behind that vision to make it a reality. This course looks at why we might need to influence others in the workplace, sets out a range of different influencing behaviours and strategies and shows how we can improve our own ability to influence those around us.
Features
- Why we may be unproductive at work
- How to manage our time and deal with distractions
- How to plan our work and prioritise tasks using the urgent/important (Eisenhower) matrix
- The importance of clear and effective communication and good email management
- How delegating work can help to relieve the pressure on us and provide development opportunities for others
- The importance of saying no and pushing back on other people's demands