VinciWorks’ customer excellence courses equip employees with essential customer service tools, like active listening, effective communication, and conflict resolution, ensuring exceptional service within legal and ethical guidelines.

eLearning Courses

VinciWorks makes compliance training and e-learning that works.
Available in every language you speak. Built by us. Ready for you.
The Importance of Great Customer Service
5 minutes Take 5 All industries
The Three Cs of Customer Service
5 minutes Take 5 All industries
Who is Your Customer?
5 minutes Take 5 All industries
Complaints and Compliments
15 minutes Short course All industries
Providing Great Customer Service
20 minutes Short course All industries

Automated Workflows

Seamless data collection, workflows and reporting, pre-built with the latest regulations with cutting-edge technology.

AML Client Onboarding

Centralised reporting

CDD

Ongoing monitoring

Full implementation

AML Ongoing Monitoring

Centralised reporting

Four workflows

Automated flagging

Client Due Diligence

Centralised reporting

Save time

Risk-based approach

Expert advice.
Curated content.

Proliferation financing policy template

Customisable policy template on how your staff can ensure compliance with proliferation financing regulations.

Deutsche Bank to pay $75 million to settle law suite

A deep dive into a case that could have implications on the impact of financial crime.

AML compliance – Are paper-based ID checks dead?

Many firms are still carrying out paper-based identification and verification of clients. Is this the most efficient method?

Experience excellence for yourself

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